Safe Harbor Seafood Market values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share information when you interact with our website, services, or communications.

By using our services, website, or communicating with us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, order information, account details, billing information, and communication preferences.

We may also maintain records of your consent to receive communications from us, including text messaging opt-in and opt-out records.

How We Use Your Information

We may use your information to:

Provide customer service and support
Send order updates and service-related communications
Send account-related communications
Respond to questions or requests
Manage customer accounts, billing, orders, and service records
Maintain records of communication consent
Comply with legal and regulatory requirements

Text Messaging and Mobile Information

If you opt in to receive text messages from Safe Harbor Seafood Market, we may use your phone number to send service-related text messages, including order updates, account updates, ticket/support notifications, and related business communications.

Message and data rates may apply. Message frequency may vary. Reply HELP for support. Reply STOP to unsubscribe at any time.

Third-Party Sharing

We do not sell your personal information.

We do not share your mobile opt-in information or text messaging consent with third parties for their own marketing or promotional purposes.

We may share information only when necessary to provide our services, comply with legal obligations, process communications, support business operations, or complete requested services.

Record Keeping

We may maintain records of your consent to receive communications from us and store this information securely. This documentation may be retained as needed to comply with applicable legal and regulatory requirements, including TCPA-related obligations.

Compliance with TCPA

Safe Harbor Seafood Market complies with the Telephone Consumer Protection Act, known as the TCPA, and other applicable state and federal laws.

We will not send text messages, phone calls, or prerecorded voice messages requiring consent unless we have received the appropriate consent to do so. We also honor opt-out requests and provide a clear method to stop receiving text communications.

State-Specific Regulations

Certain states may provide additional privacy rights and protections. Where applicable, Safe Harbor Seafood Market will comply with state-specific privacy and communication laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. If significant changes are made, we may notify customers by website notice, email, text message, or other appropriate method.

Contact Information

If you have any questions about this Privacy Policy, wish to update your communication preferences, or wish to revoke your consent, please contact us:

Safe Harbor Seafood Market
Phone/Text: 904-246-4911